PRIVACY POLICY

Restless Business operates the website www.restlessbusiness.com which provides the Service.

 

This page is used to inform website visitors regarding our policies with the collection, use and disclosure of Personal and Non-Personal Information if anyone decided to user our Service, the Restless Business website. 

 

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in the Privacy Policy. 

 

What type of information we collect

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, business name and email address. We only collect information that we know we will genuinely use and in accordance with General Data Protection Regulation (GDPR). The information that we collect, and you voluntarily provide us with will be used to contact or identify you. We receive, collect and store any information you enter on our website or provide us in any other way.

 

Log data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your Internet Protocol (IP) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, purchase history and other statistics. 

 

Cookies and other tracking tools

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on our computer’s hard drive. 

 

Our website uses these ‘cookies’ to collect information and to improve our service. This site uses Wix.com to place cookies which track user data on the site. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. 

 

We also use Google Analytics to assess site and page performance, broad audience demographics and acquisition channels. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

 

 

How we collect information

When you conduct a transaction, registration or sing-up for updates on our website, you choose to provide Personal Information such as your name, job title, business name, email address (address and telephone if shared) and payment details. Your Personal Information will be collected and used for the specific reasons stated above and below only.

 

 

Why we collect this information

We collect such Non-Personal and Personal Information for the following purposes:

  1. To provide and operate our Services;

  2. To provide our Users with ongoing customer assistance and support;

  3. To be able to contact our subscribed Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

 

How we store, use, share and disclose our site visitors’ Personal Information

Data is collected when you register, sign-up or complete a transaction through our Service. We will send communications to Service Users only when either a) necessary and relevant for the offering you have registered for or b) when you have provided consent to receive our marketing communications. You can opt our of our communications at any time by emailing hello@restlessbusiness.com with the subject line ‘Remove me from your database’.

 

Our Service is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Restless Business also store data customers consent to be stored through registration, sign-up or payment on an internal CRM accessible by Restless Business only. This data may include name, job title, business name, address, email address, telephone number and any survey data shared with the Restless Business team.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. You can review the compliance practices of Wix Payments here.

 

 

How we communicate with our Service users

We may contact you to troubleshoot problems with your registration or payment, or to collect fees or monies owed. If you register for an event or programme, we will contact you with details required to participate and we may collect feedback afterwards. Should you sign-up to receive updates from our Service, we may contact you with newsletters, email updates to deliver content, about new products or services, to poll your opinions through surveys or questionnaires or to send updates about our company. If you create an account with us, we may contact you about your account or to troubleshoot any technical issues. We may also contact you as otherwise necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text message depending on which contact details you have shared. 

 

 

How site visitors can withdraw consent

If you don’t want us to process your data anymore, please contact us at hello@restlessbusiness.com with the subject line ‘Remove me from your database’. If you are a newsletter subscriber, you can unsubscribe from the newsletter at any time using the ‘unsubscribe’ button at the bottom of the email.

 

 

Who we may share Personal Information with

We may share your personal data with organisation in the following circumstances:

  • If the law or a public authority says we must share Personal Data;

  • If we need to share Personal Data in order to establish, exercise or defend our legal rights (this includes providing Personal Data to others for the purposes of preventing fraud and reducing credit risk); or

  • From time to time, employ the services of other parties for dealing with certain processes necessary for the operation of our Service. However, all the information we share will be collected and anonymised, so neither you nor any of your devices can be identified from it. 

 

 

How we secure data

Data security is of great importance to Restless Business. We value your trust in providing us your Personal Information, thus we are striving to user commercially acceptable means of protecting it. Personal Information is collected and stored digitally within our business. Please remember that no method of transmission over the internet, or methods of electronic storage are 100% secure an reliable, and we cannot guarantee it’s absolute security. 

 

What happens when you use links to other sites

Our service may contain links to other sites. If you click on a third-party link you will be directed to that site. Note that these external sites are not operated by us. Therefore we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, Privacy Policies or practices of any third-party services. 

 

When using our Service, you may be able to share information through social networks such as Linkedin or Facebook. When doing this, your Personal Information may be visible to the providers of those social networks and/or their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.

 

 

Privacy Policy updates

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

Your rights over your Personal Information

If you would like to: access, correct, amend or delete any Personal Information we have about you, you are invited to contact us at hello@restlessbusiness.com with the subject line ‘My personal data’

 

Right to Access Your Personal Information

You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 30 days from when your identity has been confirmed.

 

We would ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.

 

If you would like to exercise this right, please contact us as set out above.

Right to Correction Your Personal Information

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.

 

If you would like to exercise this right, please contact us as set out above.

 

Right to Stop or Limit Our Processing of Your Data

You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.

 

If you would like to exercise this right, please contact us as set out above.

 

For more information about your privacy rights

The Information Commissioner's Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here https://ico.org.uk/for-the-public.

You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.

 

 

How long we keep Personal Information for

We retain a record of your Personal Information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the General Data Protection Regulation (GDPR) and never retain your information for longer than is necessary. Unless otherwise required by law, your data will be stored for a period of 2 years after our last contact with you, at which point it will be deleted.

Further information

If you have further questions or are unsure about something in this policy, contact us at hello@restlessbusiness.com with the subject line 'Privacy Policy'.