COMPLAINTS PROCEDURE

Restless Business strive to continually uphold high standards in the provision of our services.

However, should you have
reason to find these
standards less than expected
please, in the first instance,
notify the mediator of any
issue during the mediation
process.

If this is not possible or you

need to make a complaint
following mediation please

get in touch via
telephone or email, using
the contact details above.
All complaints should be

addressed to Breda Ferarrio.

All complaints will be
acknowledged in writing
within 4 working days of
receipt. Following

the acknowledgement, all
complaints will be
investigated and responded
to within 21 working days
of receipt.

Where a complaint is complex, further time to investigate may be required, if so, you will be
notified of this in writing. Email
breda@restlessbusiness.com